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FAQs

You do not need to live in the area or be a SYH patient to be eligible for an antigen COVID-19 test kit. However, you will need to provide consent to be part of the study, name, DOB and contact information.

Do I or my family members need to live in the area where the vending machine is located or be SYH patient to get a COVID-19 Home test kit?

If I have a positive result, but I don’t have a primary care physician, how will I get an appointment?

If you want care through SYH and you do not have PCP, SYH can assign one for you. You will have to call the main SYH number (619-662-4100) to set up.

First you will need to scan the QR located on the vending machine by using your camera app or an app that detects QR codes. Then the system will automatically take you to the server to the main web site where the registration form is. Click here to watch a video. Or click on either link to be automatically sent to the registration page,  co-create-radx.com or cocreate.ucsd.edu.

How do I register to be part of the study and receive my COVID-19 test kit?

Will any of my personal information be shared with immigration officials?

No, none of your information will be shared outside of the research staff.

You do not need to have insurance to get a COVID-19 home kit.

Do I need insurance to be able to get an antigen COVID-19 test kit?

Do I have to have symptoms to be tested?

No. Testing is important even if you do not have symptoms.

A participant will be contacted up to 3 times to return results or get informed about the survey.

How many times will a participant be contacted to return results or complete the survey?

After you enroll in our new phase of the study, a survey will be sent out to you via email or text and will take approximately 15-20 minutes to complete. 

How long will the survey take?

What if I don’t want to join the study but need a covid test?

If you don't want to be part of the study, you won't be able to obtain a COVID-19 test kit from Co-Create Ex.

You can opt out to answer the survey, your participation in our study is voluntary.

What if I don’t want to take the survey once I enroll in the study?

Who is taking the testing sample?

Your test kit will come with instructions on how to self-administer your COVID-19 test at a private space (either your home, car, etc.)

What type of test will I get?

A Rapid take home Antigen COVID-19 Test. Antigen tests are immunoassays that detect the presence of a specific viral antigen, which suggests current viral infection. Click here for more information.

If I am under 18, do I need a parent/ guardian to give me permission to get tested?

Yes, you will need a parent/guardian to sign the consent form.

Where can I find the Consent form? 

Click here to redirect you to the consent forms. 

How do I do the COVID-19  RAT?

How often can I get an Antigen Rapid COVID-19 test kit?

You can dispense a COVID-19 RAT kit every 72 hours. 

Do I have to pay for testing?

No, all rapid take home COVID-19 kits are free of charge.

Do I need to register again if I need another COVID-19 Test kit?

No, you will need to fill up a return form, with questions related and about COVID-19.
This process will take less time than the first time. 

The antigen COVID-19 test is designed for ages of 2 and up.

What ages can get an Antigen COVID-19 test kit?

The data we collect from you as a part of this study may be used to answer other research questions or may be shared with other investigators for other research. Researchers will use the 
data to learn more about COVID-19 or other diseases and conditions. 

How is my information or participation in the study be used?

Self-administering test will take you 5 minutes, but the actual antigen test takes 15 minutes to show results.

How long will testing take?

If the code given is not accepted, you can call us to the phone number located in the vending machine under instructions on top of the keypad. 

What if my Code does not work?

If QR code is not working, you can go to google or your preferred server and insert manually our webpage located on Vend-A-Kit or just search for Co-Create Ex, If neither of those options works for you, you can call us. 

What if my phone can not scan the QR code?

Vend-A-Kit has internet! Go to settings on your phone or tablet, click on Wi-Fi and select our server, enter the password and click connect. 

What happens if I do not have internet/ Wi-Fi on my phone?

How long will registration take?

It will take about 10 minutes to register. 

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